1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the TripsSource website, platform, APIs, integrations, and related services (collectively, the "Services").

By accessing or using TripsSource, you agree to be bound by these Terms. If you do not agree to these Terms, you must discontinue use of the Services.

2. About TripsSource

TripsSource is a travel trade platform that facilitates connections, collaboration, and bookings between travel professionals and independent operators.

The platform may be used by travel agents, travel agencies, concierge services, hotels, tour companies, operators, and other tourism professionals.

TripsSource provides technology, connectivity, integrations, and booking-related services designed to support the travel industry.

TripsSource is not a tour operator, travel agency, accommodation provider, transportation provider, or supplier of travel experiences unless expressly stated otherwise.

3. Eligibility

To use the Services, you must:

  • Be legally capable of entering into binding agreements.
  • Comply with all applicable laws and regulations.
  • Provide accurate and up-to-date information when creating or maintaining an account.

If you use the Services on behalf of a company or organization, you represent that you have the authority to bind that organization to these Terms.

4. Accounts & Registration

Certain features of the Services require an account.

You agree to:

  • Provide accurate account information.
  • Keep your login credentials secure.
  • Promptly notify TripsSource of any unauthorized access to your account.
  • Accept responsibility for activities conducted through your account.

TripsSource reserves the right to suspend or terminate accounts that violate these Terms or applicable laws.

5. Platform Use

TripsSource grants users a limited, non-exclusive, non-transferable, and revocable right to use the Services for legitimate business and travel-related purposes.

Users may not:

  • Attempt unauthorized access to the platform or connected systems.
  • Interfere with platform operations or security measures.
  • Use the Services for unlawful activities.
  • Copy, distribute, modify, reproduce, or exploit platform content without authorization.
  • Reverse engineer or attempt to extract source code except where permitted by law.

6. Platform Role

TripsSource facilitates connections, bookings, and collaboration between travel professionals and independent operators.

TripsSource does not own, operate, manage, control, or deliver the tours, experiences, activities, accommodations, transportation services, or other travel products offered through the platform.

TripsSource acts solely as a facilitator of business relationships and technology services and is not a party to agreements entered into between independent platform participants.

7. Operator & Partner Responsibilities

Operators and partners remain solely responsible for:

  • Product information and descriptions
  • Pricing and availability
  • Booking conditions and cancellation policies
  • Service delivery and customer experience
  • Compliance with applicable laws, permits, licenses, and operational requirements

While TripsSource seeks to support accurate information and trusted business relationships, operators and partners remain responsible for the products and services they provide.

8. Travel Agent & Partner Relationships

TripsSource is designed to facilitate collaboration between travel agents, agencies, concierge services, hotels, tour companies, and operators.

The platform may provide tools that support:

  • Bookings
  • Connectivity
  • API integrations
  • Commission reporting
  • Partner communications

Commercial agreements, pricing arrangements, commissions, and business relationships established between independent parties remain the responsibility of those parties.

TripsSource is not responsible for disputes arising between independent platform participants.

9. Commissions & Commercial Relationships

TripsSource may provide access to commission information, reporting tools, and related transaction data.

Commission amounts, eligibility, payment schedules, and commercial agreements remain subject to arrangements made between participating parties.

TripsSource does not guarantee commission payments between independent parties unless expressly agreed in writing.

10. API Access & Integrations

TripsSource may provide APIs, integrations, connectivity services, and related technical functionality.

Users agree to:

  • Use integrations only as authorized.
  • Maintain the security of connected systems.
  • Follow applicable documentation and technical requirements.
  • Refrain from actions that negatively affect platform performance or security.

TripsSource reserves the right to modify, limit, suspend, or discontinue integration functionality at any time.

11. Intellectual Property

All platform software, trademarks, branding, content, graphics, documentation, databases, interfaces, and related materials are owned by TripsSource or its licensors and are protected by applicable intellectual property laws.

Nothing in these Terms transfers ownership rights to users.

12. Confidentiality

Users may receive access to non-public information relating to TripsSource, operators, partners, or other platform participants.

Such information must be treated as confidential and may not be disclosed, copied, or used for purposes other than those for which it was provided without prior authorization.

13. Third-Party Services

TripsSource may integrate with third-party systems, software providers, payment providers, operators, and related service providers.

TripsSource is not responsible for the availability, performance, content, policies, or business practices of third-party services.

Use of third-party services may be subject to separate terms and policies.

14. Disclaimer of Warranties

The Services are provided on an "as available" and "as is" basis.

To the fullest extent permitted by law, TripsSource makes no warranties regarding:

  • Platform availability
  • Continuous operation
  • Accuracy of third-party content
  • Booking outcomes
  • Operator performance
  • Partner performance
  • Business results achieved through use of the Services

15. Limitation of Liability

To the fullest extent permitted by applicable law, TripsSource shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, business opportunities, or data, arising from the use of or inability to use the Services.

16. Suspension & Termination

TripsSource may suspend, restrict, or terminate access to the Services if users:

  • Violate these Terms
  • Engage in fraudulent activity
  • Misuse the platform
  • Create security risks
  • Violate applicable laws

Termination does not affect accrued rights or obligations.

17. Changes to the Services

TripsSource may modify, update, suspend, or discontinue portions of the Services at any time.

TripsSource may also revise these Terms periodically. Continued use of the Services after updated Terms become effective constitutes acceptance of the revised Terms.

18. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.

Any dispute arising from or related to these Terms shall be subject to the jurisdiction of the competent courts of the United Arab Emirates.

19. Contact Us

TripsSource

6th Floor, Meydan Grandstand
Meydan Road
Dubai, United Arab Emirates

Email: legal@tripssource.com

20. Acknowledgement

By accessing or using TripsSource, you acknowledge that you have read, understood, and agreed to these Terms of Service.